Data Protection Policy

I keep personal data (e.g., name, contact information) and sensitive information (e.g., notes about our appointments, gender). I keep data on my laptop, USB Flash drive/memory stick, my mobile phone and in my email system. My website does not use cookies.

I keep no paper records. The only record I make is the report that I copy to you and, unless we agree that it should be copied to a third party (such as your GP), it will not include your full name, date of birth or address. I store this digitally and do not make a paper copy unless you request one. Your name and address will appear on invoices and receipts which I also store digitally. I do not keep old/inactive records on my computer but on a passworded memory stick which is stored securely.

I use a firewall on my laptop and a password or fingerprint is required to access it. My mobile phone needs a password or facial recognition to use it. My email system is encrypted and secured by a password.

Your rights

You have the right to request details of all the information that I keep about you, free of charge. If you consider any information inaccurate or incomplete, you can request to have it corrected. 

You can complain to the ICO ( if you think I am acting unlawfully. However, I would ask you first to address any questions or concerns that you have to me so that I can respond to them.

Other points

  • The only circumstances in which I would breach confidentiality would be if I thought that a patient posed a threat to others, especially children, or is planning an act of terrorism, whereupon I would be obliged to alert the authorities; if I thought a patient was a risk to himself/herself, I would inform their GP or other service. (This is why I insist on knowing who a patient’s GP is before a first meeting.)
  • I might discuss your case, without any identifying information, in supervision with a fellow professional; this is a means of quality control.
  • There are no circumstances in which I would use your contact information for marketing, and I would not pass it to others for marketing or any commercial purpose.